Shipping policy
Shipping Policy
At hadazi.com, we are committed to providing efficient and reliable delivery service for your order. Here’s a detailed look at our shipping process:
Order Processing and Delivery Schedule:
Once you place an order on our website, our team will immediately begin processing it. To help you plan your purchase, please note the following schedule:
Order Cutoff Time: 6:00 PM
Order Handling Time: 0-1 days (Monday - Saturday)
Transit Time: 5-7 days ( Monday - Saturday)
Shipping Fees For USA:
$6.99 Shipping Fee Within USA
Shipping Fees For Canada
$9.99 Shipping Fee Within Canada
Order Confirmation:
After placing your order, you will receive an email with your order number and details. Once your order ships, you will receive a shipping confirmation email with a tracking number and tracking link. Additionally, we will notify you via email upon delivery of your order.
Shipping Locations:
We ship within the United States, and Canada
Lost Packages:
If your package is marked as delivered but you haven't received it, please:
- Verify the shipping address.
- Check all possible delivery locations at your residence.
- Ask neighbours or family members if they accept the package.
- Contact the courier with your tracking number to initiate a claim.
If your package is officially declared lost, contact us immediately with your order number. We will either reship your order or provide a refund based on your preference.
Contact Us:
For any questions or assistance, please reach out to our customer support:
Business Address: 100 Grove Street, 217C-1, Worcester Massachusetts, United States
Business Mail: sales@hadazi.com
Phone Number: +1 774-840-5123
Business Opening Hours: 8 Am to 8 PM, Monday to Saturday
Order Cut-off time: 6pm
